ホテル アルマ（Hotel Almas）

Martin

United Kingdom, 2022年5月17日火曜日

location and breakfast

H'saine

Morocco, 2022年5月15日日曜日

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Davy

Sweden, 2022年5月13日金曜日

the pool was amazing, price worthy, breakfast was good

Martin

United Kingdom, 2022年5月9日月曜日

breakfast very good and location very convenient for supra tours

Zine

Morocco, 2022年5月8日日曜日

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Rachel

United Kingdom, 2022年5月1日日曜日

Ignore negative reviews about staff, all of the staff were polite and friendly in our experience.

Barbara

Belgium, 2022年4月28日木曜日

Everything went well. Location is really good!

Ebrahim

United Kingdom, 2022年4月25日月曜日

location location location

Eisenreich

Denmark, 2022年4月22日金曜日

that all was nice and clean and the staff was good service minding

Mahmoud

United Kingdom, 2022年4月17日日曜日

location

Walid

United Kingdom, 2022年4月16日土曜日

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Asmaa

Morocco, 2022年4月15日金曜日

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Deserttraveler

Israel, 2022年4月14日木曜日

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Yaseen

United Kingdom, 2022年4月11日月曜日

Central location

Nazmun

United Kingdom, 2022年4月10日日曜日

They accommodated our request to put the rooms next to each other. It was very convenient because my sisters’ room was opposite my one. The staff are so friendly. I mean it, The concierges are your friends. They represent Moroccans very well, especially Hussain and Abderrazaq. You can arrange a number of activities around Marrakesh with the reception team. We arranged quad biking with the reception. They will offer you a price but you can try to negotiate the price down if you want. The rooftop pool is clean and It was perfect in 30 degrees weather however it’s not very deep but it’s still good. The suhoor breakfast (breakfast just before sunrise due to Ramadan) had a nice selection of food. The Moroccan tea is good too.

laura401969

Preston

Stayed here in April 2022 with my sister for 6 nights it was our second visit to Marrakech this year could not fault the hotel whatsoever and staff, lovely rooms, breakfast included in price which was lovely and the location could not have been better we will be back definitely and the bonus was the rooftop pool

Kaz2061

Nottingham

After reading the reviews on here I must admit it raised concerns but we stayed here our first and last night in Morocco and it was fine bearing in mind we travelled during Ramadan so the meal on our first night was OK but nothing special and we had arrived early evening we just put it down to it being a budget hotel and it was OK When we arrived for our last night we had a different room and the food was really good , The staff were a different team and a lot friendlier too

NYC86

New York City

The hotel's location is its best feature. There are plenty of bars, restaurants and shopping within a 5-10 minute walk of the property. Its also only about a 25 minute walk to the medina (or a 5 minute cab ride if preferred). We chose the hotel because of its location and were not disappointed with that aspect of the stay. The rooms were spacious and we had a balcony which was great, however in February the hotel does not offer AC. Marrakech in Feb can be quite warm and there were days when it was above 80 degrees. The room got quite hot with the only solution being to keep the balcony door open in the evening while sleeping. The balconies are not entirely private and it would be easy for someone to go from one balcony to another easily - all of this goes to say that this option left us feeling a bit uneasy. When asked if they could turn the AC on the hotel said flatly, no that was not possible because it was February. Hotel staff also spoke minimal English. This was fine because I have a working knowledge of French but if someone did not speak any French they would be in a bind getting themselves understood. The restaurant was fine - nothing special. Breakfasts were disappointing but dinners were adequate. We were touring the city all day most days and didn't use the pool but were told there was one on the top floor. Overall I'd have a hard time recommending this place and if I went back would certainly not stay here again.

Rosie P

London

We stayed here for 6 nights in March as a couple. Location was excellent, in newer part of town with lots of restaurants & bars close by, plus the shopping mall if that’s your thing. We actually walked a couple of times to & from the medina but also very easy to grab a cab.The room was very clean, towels replaced regularly & staff really friendly & helpful in all areas. Strong WiFi in room, the only place it didn’t work was by the pool. A couple of English channels on the tv too. Down sides of this hotel- not a huge problem but the rooms are furnished very darkly which makes the whole room appear very dark & could do with an update.The shower was hot, good power but the shower door leaked. A lot. A nice little pool area on the roof which never really got that busy whilst we were there & free towels & sun beds provided- no bar here but easy to order via the guy that’s on the towel stand. Well it is when he’s there!!! He seemed to disappear quite a lot, which left us waterless. So make sure you bring your own! Also make sure you bring cash, I’m not sure if you can order to your room number but everyone we saw just paid in cash. There were no coat hangers at all in our room & I requested a hairdryer 3 times, twice via email before we arrived (which they ignored both times) & once at the desk but it never appeared. Again, not a huge problem but just annoying! My partner hated breakfast, I thought it was ok & did the job of a quick in & out to fill you up before a day out, but he thought it was low quality & not much choice, but I didn’t mind it. The restaurant could also do with an update on decor. We booked a day trip via the front desk- day was excellent but just check what is definitely included for the price. There was a lot of confusion as to whether the tour provided at the location was included or not, it was only 3 euros per person but a lot of people in the group got very angry that this wasn’t explained properly. Overall it was a good stay, clean & great location which is all you really need!

Lars Skaug

Trondheim

Stayed at Almas for 3 nights. Nice located . The rooms where clean and friendly staff. On the roof it was a little pool and some sunbed’s where you can relax from the city noise. The only thing that make my grade 4 and not 5 is the breakfast. Not so much to choose from but still good enough.I recomend this hotel.

CharlotteKirsch

Reading

Our 4 night stay was great. The location was good. On a quiet street with no noise at night from outside. There were lots of restaurants within a 10 minute walk and only a 30-35 minute walk to the Médina/souks. All very safe to walk around and paths well lit. The hotel room was clean, warm and comfortable. Bed slightly on the hard side but still fine. The breakfast was good enough for a quick snack before going out for the day. Taxi organised to the airport for 150 dihram which we thought was reasonable enough. Addition of the pool was nice. Quite busy in the afternoon though with few options to sit down. There is some noise through the corridors of people going to their rooms but this doesn’t last long and wasn’t disturbing for us. Would certainly be happy to stay again.

amazing world

Hotel Almas is conveniently located as there're restaurants nearby including seafood restaurants. It has a good decor and friendly staff. Breakfast is continental which is adequate. You can take a bus to town. It's only about 5 minutes walk from the hotel across to Rue Mauritanie and it's bus #1 at Avenue Mohammed V. Ask local people for the bus stop to Medina as it's not easy to spot one.

Jani J

Ljubljana

The room was really nice, spacious and to warm. I was shocked of such a huge bed just for myself. Bathroom was clean. I really liked long walking shower, I had never experienced something like this. Staf was kind. No noise from the street and shops. And you have really everything in walking distance. Breakfast was average. The cons: because of so many good comments i was really expected a lot more! All the evening till 00.00 was so many disturbing noises. I mean what are people doing in hotel if they can’t properly behave etc! Stay at home!! Even my earplugs didn’t shut it. Bed leanings were toooo hot! Air in room was to dry, the curtains were not dark so the outside light you can see inside ... imperial holiday hotel where i was for 3 nights was a big dump, but the quality of sleeping was there much better! My mistake to change it...

Sarah

United Kingdom

Good place close to the bus station , nice welcoming staff , i recommend the room service ,very tasty food and drinks.the terrace is really amazing ,quiet place to chill and to get a good tan sunbathing.

lindalou6469

Dumfries

Couldn’t believe some of the bad reviews this hotel received as they were definitely unjustifiedGreat location right in the heart of Marrakesh Ideal for walking to the medina , menara mall and loads of eating places all around Our room was clean and the bed was super comfyThe staff were all pleasant and helpful Breakfast was continental type but there was something there for us to eat every day and the coffee was goodWe were so glad of the roof top pool as the temperature was 30/32 while we were there We ordered lunch a few times at the pool and it was always really nice and not expensive We will definitely return to this hotel again

Bob C

Littleborough

Having spent a week in the Atlas Mountains, we had one night to spend in Marrakech. Check-in was very simple, room was on fourth of five floors. It was quite spacious with two large single beds, bathroom with shower, and plenty of wardrobe and drawer space. Breakfast was continental style and served in the first floor restaurant. On the roof was a pool with snack bar. Alcohol and money exchange was not available at the hotel.

Trinderh

Bath

We stayed here recently, the hotel room was nice and big and the hotel was always nice and clean.However my partner is vegetarian so at breakfast there was very little choice so we asked for scrambled eggs which they charged us for but upon speaking to reception said we shouldn't of been charged. The next morning was fine but the following morning the restaurant were awful and basically told my partner he had to go down to reception to sort it out. This is awful customer service because the restaurant staff should of called reception. Once that was done every morning after it was fine but I don't feel like it should of been that difficult to get scrambled eggs for breakfast.The reception and security staff are lovely and very helpful and friendly.The hotel is a good location but you would need to get a taxi to the Medina unless you fancied 20-25 minute walk.The roof top pool is absolutely freezing which is a real shame so we had to go to another hotel to use a warmer pool.

shala

Birmingham

We booked triple room for 2 nights. The hotel is clean with big rooms. Our room was facing the main road and still I had no issues sleeping. Breakfast was perfect a variety of foods and fresh drinks. Plenty of restaurants around the hotel to eat from. Staff are always smiling and very helpful. We checked out at 12 and flight was at 3 Kadija told us airport is 15 minutes away and can keep room till we are ready to leave so we stayed till 1 she even printed out our boarding passes.I do highly recommend this hotel.

sunl0ver7

Port Glasgow

We have just returned from this hotel & would certainly go back, yes it’s not ultra modern & yes it’s decor can be a bit dark this is part of its character. The BIG PLUS this hotel is clean, they work tirelessly keeping it that way. Breakfast is plentiful, pastries, boiled eggs, fruit, fresh juices etc, fab coffees & tea. If you wish a cooked breakfast this can be purchased for a small charge.The Pool is located on the roof & again is cleaned every morning, being an early bird I can vouch for this. There are plenty of sun beds & umbrellas, you can order Lunch from the pool boy & have it delivered to your sun bed both food & prices good.Location is fab you are just 2 mins from all the main shops & £3 in a taxi to the medina & souks .Beds are massive, both bed & pillows are comfy.Looking forward to returning, thank you to all staff for making our stay fab. Yes some might not smile but that doesn’t mean they are not nice or helpful.Hope this helps someone

shuzzyx

Dewsbury

We had a one week stay here and certainly enjoyed the experience. The pool is certainly one of the better ones and it was so refreshing on a hot day to have a dip on the roof. The room was big, and had enough space for all four of us. The only thing we were missing for two nights is a fourth bed. There was some miscommunication here as apparently we only booked for two people, still awaiting the outcome of this. The receptionist Khadija was very helpful and quite acommodating. Some say she doesn't smile, but I found her to be quite pleasant. Sarah was certainly very smiley and was happy to chat. The location is great for quick access to all sorts of shops, food outlets and entertainment, quick and easy to walk to. We were hampered by the very hot weather so couldn't walk too far. Breakfast wasn't great to be fair, we did have quite a limited choice and things weren't always replenished when finished. Our room did suffer slightly from loud noise late into the night from outside, People just dont sleep round there. However this wouldn't be an issue if your room is not facing the side street. Recommended and would stay here again.

Nataliajames1990

Brighton

Just got back from a weeks stay in Marrakech. I have nothing bad to say about Hotel Almas, we booked this as a package holiday through on the beach and we were not disappointed. The hotel is roughly a thirty minute walk from the main square Jemma El Fnaa, and easy to find. You basically turn out on to the main road, find McDonald’s and walk straight up, follow Koutoubia you can see it in the distance and you will find yourself at the main square. If not it is only 30DH approx £3 for a taxi for two people. The rooftop pool was a lovely touch, it’s not huge but perfect for dipping In and out of to cool down after sunbathing. The roof is a great hot spot! All reception staff were friendly, polite and helpful! The rooms were very clean and cleaned everyday. The air con is superb! Rooms are spacious. Nice bathroom, very comfy beds. Safe in room free to use. Breakfast was good, continental style. Lovely Pastries and fresh juice. Our friends were able to move to a room with a balcony on request and also allowed to keep their room til 2 with no extra charge, which was very nice of them. Not many hotels I have stayed at have been as accommodating! I would definitely recommend this hotel and stay again. Thank you for a wonderful stay!

MrMaj212

Hotel is good nice rooms great location. Rooms are up to date with a safe. The AC could be better not cold enough. The breakfast is not the best either. Other then that it’s thumbs up. The pool is not heated which is not good but it will be ok for summer months. The staff are friendly and helpful.

Alex Yeo

Portsmouth

When I was sorting out my holiday to Marrakech, I was at first tempted by the famous Riads in the Medina. Now that I am back, I am very glad I stayed here instead! While not the best Hotel I stayed in, it was certainly very good and I was chuffed with the value for money.Location-wise, the Hotel is average. It has good public transport connection, but is a 20 minute walk away from the Jardin Majorelle and a 30 minute walk from Djemaa el Fnaa, the heart of the Medina. That being said, I felt much safer taking my luggage the few steps from the taxi to the door than winding through the streets of the Medina. Furthermore, in close proximity are plenty of supermarkets and restaurants. Be aware that generally you can't take food inside from the restaurants though. Rooms here are very spacious! It honestly feels more like an apartment than a Hotel. Bathroom was big and well looked after, with a large shower but no actual bath (if that's more your thing). The Bed is comfy and large, with Arabesque nooks next to it, one with a plug socket. You get a desk, a wardrobe with a safe, and - my favourite spot - two armchairs and a table. I was lucky enough to get a room with a view of the street below - watching life progress along Avenue Moulay Rachid was a pleasant background for reading.There is also a rooftop pool - quite a good sized one as well! The view is second to none. I saw as far as Kasbah Mosque, and the Atlas Mountains are easily visible. There is also a nice table for those who just want to soak in the view rather than soak themselves.The food is very good - if you're staying here make sure to get the breakfast! It is an incredible mix of Moroccan and French cuisine, with croissants and flatbreads as well as different sweet treats everyday! Plus the shops, particularly Carrefour, make it easy to find snacks if you have a craving. That being said, they do not compare to the hotel food. My compliments to the chef!The staff here are good. Receptionists are very welcoming and helpful and security is great. Within 10 minutes of arrival I was in my room having checked in and booked my shuttle to the airport. Excellent service. All the staff I spoke to spoke French and English, and welcomed my poor attempts at Arabic/Darija!All in all, while it is a bit of a way out from the main sights and experiences in Marrakech, this hotel is a star. I felt safe, welcomed and looked after. I woke up looking forward to breakfast and eagerly awaited seeing the view from the pool. It was a pleasure to stay here, and should I return to Marrakech I will certainly be coming back!

Pete B

North Yorkshire

Much better than anticipated. Inexpensive and clean with acceptable breakfast. Good service - didn't have any issues with the reception staff - found them quite friendly and helpful. Good sized quiet room, balcony overlooking the back, bathroom a bit pokey and needing refurbishment. Air-con works fine, TV with limited channels, small un-stocked fridge (enough space for water, beer & wine), secure safe. Smallish very cold water pool on the roof with a dozen sun beds and umbrellas. Would definitely recommend.

Tim B

Aylesbury

Was nice hotel was about half an hours walk from the market so was nice and quiet wasn't too noisy the room was lovely very big and had a lovely 5 days and went as boyfriend and girlfriend came back engaged

Howard

Kelowna

We had the misfortune of missing a flight and arriving a day late. The hotel upgraded our room stop the suites at no additional charge.Their staff were very helpful and gracious. Rooms were quiet and bathrooms well equipped. The breakfast was not as robust as other places in Morocco with a smaller selection of fruits etc. and we did not chose to have dinner i the hotel, given the great selection of seafood restaurants next door. Great security!

Traveller

This hotel is in the new district, maybe 30 minutes walk to the souks. The staff are friendly and accommodating.The hotel is quite basic and dated, although our room was spacious and clean. Couldn’t open the windows because of the smell from the kebab shops on either side of the hotel. I’d stay here again because it was well priced and located.